BlockStat.org Terms & Conditions

Effective Date: February 14, 2026
Last Updated: February 14, 2026

These Terms & Conditions (“Terms”) govern your access to and use of BlockStat.org (the “Site”), including any content, pages, portals, forms, and related online services provided by BlockStat.org / Nalanoli Group, LLC (“BlockStat,” “we,” “us,” or “our”).

By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1) What We Provide

BlockStat provides community-focused survey design, fielding support, analysis, and reporting intended to help property managers, boards, HOAs, and similar organizations understand resident feedback and prioritize action (“Services”). The Site may include information about our programs (e.g., OpsPulse, SafetyPulse, ValuePulse), request/intake forms, respondent survey entry pages, and a client portal to view certain deliverables.

2) These Terms vs. Your Purchase Agreement

These Terms apply to general Site use. If you purchase Services, the scope, deliverables, timelines, pricing, and other commercial terms will be governed by a separate written agreement (a “Purchase Agreement”) between you and BlockStat. If there is a conflict, the Purchase Agreement controls for purchased Services.

3) Eligibility and Account Responsibility

You represent that you are at least 18 years old (or the age of majority where you live) and able to form a binding contract. If you create an account or access a portal area, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

4) Acceptable Use

You agree not to:

Use the Site for unlawful, harmful, fraudulent, deceptive, or threatening purposes.
Attempt to gain unauthorized access to any part of the Site, systems, databases, or accounts.
Interfere with the Site’s operation (including uploading malware, automated scraping, or denial-of-service attacks).
Submit false information (including false respondent identifiers or impersonation).
Upload or transmit content that is defamatory, harassing, discriminatory, obscene, or infringes intellectual property rights

We may suspend or terminate access for violations of these Terms.

5) Surveys and Respondent Participation

Some Site pages allow residents/respondents to access a survey using a respondent identifier or similar access method.

By participating, you acknowledge:

Participation is voluntary (unless your community/organization states otherwise).
You should provide truthful responses to the best of your ability.
Surveys may be configured to limit submissions per respondent identifier, and we may reject duplicates or suspicious entries.
You should not submit sensitive personal information you do not wish to share.

6) User Submissions (Open-Text Responses, Messages)

If you submit content (e.g., open-ended survey responses, intake messages), you grant BlockStat a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, modify (including for formatting and summarization), and analyze that content to provide and improve our Services, reports, and Site operations.

You represent that you have the rights to submit the content and that it does not violate law or third-party rights.

7) Data Use (High-Level)

BlockStat’s Services typically include aggregating and summarizing survey results to identify trends, priorities, and actionable insights. Deliverables generally focus on group-level findings rather than identifying individuals. We may use de-identified and/or aggregated information to improve our methods, benchmarks, and reporting frameworks.

Your use of the Site is also subject to our Privacy Policy.

8) Intellectual Property

The Site and its content (including branding, text, graphics, logos, software, survey frameworks, templates, and reports, excluding user-submitted content) are owned by BlockStat or its licensors and are protected by intellectual property laws.

You may not copy, reproduce, distribute, publicly display, sell, license, or create derivative works from Site materials without our prior written consent, except for ordinary browsing and lawful personal/business use.

9) Third-Party Services and Links

The Site may link to or integrate with third-party services (e.g., survey platforms, analytics tools, hosting providers). We do not control third-party websites and are not responsible for their content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.

10) No Professional Advice; Decisions Are Yours

Information on the Site and in general marketing materials is for informational purposes and does not constitute legal, financial, accounting, or other professional advice. Any operational, budgeting, safety, or governance decisions made by clients, boards, HOAs, or property managers are their responsibility. BlockStat does not guarantee any particular outcome.

11) Disclaimers

THE SITE AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLOCKSTAT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or secure, or that results will be complete or perfectly accurate. Survey results may be affected by response rates, timing, respondent interpretation, and other factors.

12) No Emergency Services

THE SITE IS NOT AN EMERGENCY SERVICE. Do not use BlockStat to report emergencies, crimes in progress, immediate threats, or urgent hazards. If you are in immediate danger, call 911 (or your local emergency number). For non-emergency concerns, contact appropriate local services or your property management resources.

13) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BLOCKSTAT OR ITS AFFILIATES, OWNERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLOCKSTAT’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SITE WILL NOT EXCEED $100 IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

14) Indemnification

You agree to indemnify and hold harmless BlockStat and its affiliates, owners, employees, contractors, and agents from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Site, your submissions, or your violation of these Terms.

15) Suspension and Termination

We may suspend or terminate your access to the Site if we believe you violated these Terms or if necessary to protect the Site, users, or BlockStat. You may stop using the Site at any time.

16) Changes to These Terms

We may update these Terms from time to time. If we make changes, we will update the “Last Updated” date. Continued use of the Site after changes become effective constitutes acceptance.

17) Dispute Resolution and Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

17.1 Informal Resolution First

Before starting arbitration, you agree to first send a written notice describing the dispute and your requested relief (“Notice of Dispute”) to:

BlockStat.org (Nalanoli Group, LLC)
Email: info@blockstat.org
Mail: 5940 S. Rainbow Blvd Ste 1247 Las Vegas, NV 89118

We will attempt to resolve the dispute informally within 30 days after receiving your Notice of Dispute (unless we mutually agree to extend). Only after that period may either party initiate arbitration.

17.2 Agreement to Arbitrate

If we cannot resolve the dispute informally, any dispute, claim, or controversy arising out of or relating to the Site or these Terms will be resolved by binding arbitration, rather than in court, except as stated in Section 17.4.

This arbitration agreement is governed by the U.S. Federal Arbitration Act (“FAA”), which generally makes covered arbitration agreements enforceable.

17.3 Arbitration Administrator and Rules

The arbitration will be administered by JAMS under its applicable rules in effect at the time arbitration is initiated, consistent with the JAMS Consumer Minimum Standards where they apply.

Arbitrator: One neutral arbitrator.
Location/Format: Unless otherwise required by law or JAMS rules, arbitration will take place in Clark County, Nevada, or may be conducted remotely (video/telephonic) if appropriate.
Authority: The arbitrator may award any relief that a court could award on an individual basis, consistent with these Terms.

17.4 Exceptions

Either party may seek relief in small claims court for qualifying claims. Either party may also seek injunctive or equitable relief in court to prevent unauthorized access, misuse of the Site, or infringement/misappropriation of intellectual property rights.

17.5 Fees and Costs

JAMS’ fee standards for consumer matters provide that, when a consumer initiates arbitration, the consumer’s required fee is $250 (approximately equivalent to court filing fees), and the company pays remaining JAMS fees and arbitrator costs as required by JAMS rules/standards.
For non-consumer/business disputes, fees and costs will be allocated under the applicable JAMS rules and/or as determined by the arbitrator.

17.6 Class Action Waiver

To the maximum extent permitted by law, you and BlockStat agree that disputes will be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of class or representative proceeding.

(Under the FAA, class-action waivers in arbitration agreements have generally been enforced, subject to applicable contract defenses.)

17.7 Time Limit

To the extent permitted by law, any claim must be brought within one (1) year after the claim arises, unless a longer period is required by applicable law.

17.8 Severability

If any portion of this arbitration agreement is found unenforceable, the remainder will remain in effect. If the class action waiver is found unenforceable, then (to the extent permitted by law) the class/representative portion must be litigated in court, and the individual portions will remain subject to arbitration.

17.9 Optional Opt-Out

You may opt out of the arbitration agreement by sending written notice to info@blockstat.org within 30 days of first accepting these Terms. Your opt-out notice must include your name, email address used on the Site (if any), and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provisions of these Terms.

18) Governing Law; Venue

Except as governed by the FAA for arbitration, these Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles. Subject to Section 17 (Arbitration), you agree that any court proceedings will be brought in the state or federal courts located in Clark County, Nevada, and you consent to personal jurisdiction there.

19) Contact Us

Questions about these Terms?

BlockStat.org (Nalanoli Group, LLC)
Email: info@blockstat.org
Mail: 5940 S. Rainbow Blvd Ste 1247 Las Vegas, NV 89118